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Example Repairs

Repair Information

CLICK HERE TO SEE REPAIR SPECIALTIES General Repairs

Fink’s Luggage & Repair Co. can repair a wide variety of suitcases, handbags and business cases. For questions regarding repairs, please complete the information form below or call us at (503) 222-6086. If you wish to send in your repair please use Fed Ex or UPS and obtain a tracking number. Please include a copy of the print out form along with your repair. We will contact you with a repair estimate quote if you have not already received one prior to shipment.

To return your product for repairs or warranty evaluations, please select from the list of manufacturers that corresponds with your product. Please include a print out of the form. If we determine that your product does not fall within the manufacturer’s warranty, you will be notified with a repair estimate prior to completion.

Airline Damage Repairs

Damage repair claims must be reported to the carrier responsible within 24-48 hours or before you leave the airport. Please contact your carrier for additional information regarding their policies. For passengers who have filed repair claims, please click this link for a list of carriers we can bill directly. All damaged bags must be submitted to us for repair within 30-days in order to be billed back to the carrier.

Warranty Repairs

To return your suitcase for warranty services please refer to the warranty information below. Please bring in a copy of your sales receipt or the RA# from the manufacturer (if required.) We will service your product and invoice the manufacturer directly. In the unlikely event that your product needs to be returned to the manufacturer a return shipping charge will apply.

American TouristerFor warranty services please call (800) 262-8282. For bags out of warranty please contact us for a repair quote. AndiamoWe’re sorry. No warranty currently exists for Andiamo products as the manufacturer is no longer in business. Please contact us for a repair quote.

PathfinderWe’re sorry. No warranty currently exists for Pathfinder products as the manufacturer is no longer in business. Please contact us for a repair quote.RicardoYou must obtain an Return Authorization from the manufacturer prior to sending in your product. Please contact (800) 724-7496 and ask for warranty services.Rick StevesYou must obtain an Return Authorization from the manufacturer prior to sending in your product. Please contact Kiva Designs at (707) 748-1614 and ask for warranty services.

SamsoniteFor warranty services please call (800) 262-8282. For bags out of warranty please contact us for a repair quote. SkywayWe’re sorry. No warranty currently exists for Skyway products as the manufacturer is no longer in business. Please contact us for a repair quote.

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